I've two email account configured on a single outlook profile. One is of my company and another is for my client account. In external internet though I can check email for my client's side but I need to enter some security key before to access my company's outlook mail. But as per the security policy of my company, I need to change the windows password and after changing that I'm unable to open Outlook itself.
I tried many things.
First Typed the following command in the search field:
outlook.exe /resetnavpaneThen I tried to repair both the account.I try to repair myoutlook.pst file using Scanpst.exe, aka Inbox Repair tool. My client account recovered correctly but my company account failed to recover. So I made my client's account as default and tried to open Outlook mail. It asks for the credential of my client's email and then the following error pops up
My Solution
Lastly I create a new profile which only consists of my client email ID and choose the option Prompt whenever open ..radiobutton.
Eventually it works. Obviously my company email is still has issue but at least I can check my client email. I believe my company email issue will also be solved once I connect my laptop in our office LAN.
3 comments:
I had the same issue with my MS Outlook. I tired the above solutions, but it did not help me to resolve Outlook issue. I discussed with my friend who is working in an IT Firm about this issue. He suggested me to use Repair PST File Tool to repair all types of errors that occurred in MS Outlook. When is installed and ran its demo version, it worked proactively and resolved the occurred Outlook issue.
Thanks for the info . Actually we can only have a set of troubleshooting info and go one by one to check which one works!
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